Visiting Hours & Policies

Visitor Information, Hours & Support Services

Knowing our hours and policies before visiting a loved one at Lahey Clinic can help you plan a meaningful, stress-free visit. Get information relevant to your visit, including amenities and support services, for a comfortable and supportive experience.

Visitor Policies & Guidelines

To keep everyone in our hospitals and clinics safe and healthy, please follow the guidelines below:

• Masks are not required, but they are available for anyone who chooses to wear one.
• Visitors and escorts experiencing cold or flu-like symptoms should wear a clean, well-fitting mask.
• Children under the age of 6 may not visit unless visiting a hospitalized parent or sibling.
• Some areas of the hospital may have other age restrictions to protect high-risk patients. Please check with your loved one’s care team if you have questions.

Inpatient Hospital Visiting Hours

• Between 9:00 am – 10:00 pm, hospitalized patients receiving inpatient (overnight) care can have up to two visitors at the same time.

Visitor Policies for Outpatient Appointments

• Up to two support persons can accompany a patient to their outpatient appointment or procedure.

Amenities

Regardless of where you go to receive care, we want you to have as comfortable and convenient an experience as possible. Visit our Location page for facility-specific information, including visitor parking (including fees), valet services, hours of operations, directions and more.

Pictures for Patients

To help family, friends and patients stay connected, Lahey Clinic offers Pictures for Patients. If you are unable to visit a loved one in the hospital, this service allows you to email photographs to our Volunteer Services Department which will then be printed and delivered to the indicated person while they are an inpatient.

This service is available Monday through Friday, 8:00 am to 4:00 pm. Simply email your photos to us along with the patient’s name and room number, and we will be happy to deliver them. Pictures sent after business hours will be delivered the next business day. (No protected information is shared.)

If you have any questions about the Pictures for Patients project, please contact Volunteer Services at 781-744-8803.

Patient & Family Advisory Council

Patients and their loved ones are central to our ongoing effort to improve the quality of the care we provide. If you or a family member received care at Lahey, consider joining our Patient & Family Advisory Council (PFAC), where you can contribute to the development of new programs designed to improve the patient experience.

You can also share feedback about your experience without joining the PFAC.