Financial Assistance & Counseling
Financial Assistance Programs & Policies
At Lahey Clinic, we understand that sometimes paying your medical bills can be a challenge. Regardless of your situation, we are here to support you; we offer a wide variety of financial assistance programs, including financial counseling, to help you pay your bills so you can focus on getting well again.
Uninsured, Underinsured or Unsure: Navigating Coverage
If you have limited insurance or no insurance coverage, you may qualify for government assistance through the MassHealth, Commonwealth Care or Health Safety Net (Free Care) programs. We also help patients navigate and communicate with insurance providers before or after their care to help you understand and get the most out of your coverage.
Financial Counseling
Our financial counselors have deep understanding of the financial assistance landscape and can help you identify and apply for public programs you may be eligible for. Patients with cancer can learn about cancer-specific financial assistance programs here.
Please make an appointment with a hospital financial counselor by calling 781-744-8815 in Burlington or 978-538-4101 in Peabody. You can also stop by the Financial Counseling office located in the main lobbies of the Burlington and Peabody facilities.
Financial Assistance Documents & Policies by Language
You can learn about our financial assistance policies by clicking the appropriate link below. Policy documents are available in various languages.
- Credit & Collection Policy (English)
- سياسة الائتمان والتحصيل (Arabic)
- Վճարունակության և գանձման քաղաքականություն (Armenian)
- Politique de crédit et de recouvrement (French)
- Πολιτική πίστωσης και είσπραξης (Greek)
- જમા અને સંગ્રહ નીતિ (Gujarati)
- Kredi ak Politik koleksyon (Haitian Creole)
- क्रेडिट और संग्रह नीति (Hindi)
- Policy di credito e recupero crediti (Italian)
- គោលនយោបាយប្រមូលប្រាក់ (Khmer)
- 신용 및 징수 정책 (Korean)
- Política de Crédito e Cobrança (Portuguese)
- ਕ੍ਰੈਡਿਟ ਅਤੇ ਕੁਲੈਕਸ਼ਨ ਪਾਲਿਸੀ (Punjabi)
- Политика установления платежеспособности и взыскания оплаты (Russian)
- 信贷和追索政策 (Simplified Chinese)
- Política de Crédito y Cobranza (Spanish)
- 信貸和追索政策 (Traditional Chinese)
- Chính sách Tín dụng và Thu hồi (Vietnamese)
- Financial Assistance Policy (English)
- سياسة المساعدة المالية من (Arabic)
- ի ֆինանսական օգնության քաղաքականությունը (Armenian)
- Pulítika di Asistênsia Finansêru (Cape Verdean)
- Politique d’aide financière (French)
- Πολιτική οικονομικής βοήθειας (Greek)
- નાણાકીય સહાય નીતિ (Gujarati)
- Politik Èd Finansyè (Haitian Creole)
- चिकित्सीय सहायता नीति (Hindi)
- Policy di assistenza finanziaria (Italian)
- 金融支援ポリシー(Japanese)
- គោលនយោបាយជំនួយផ្នែកហិរញ្ញវត្ថុពី (Khmer)
- 금융 지원 정책 (Korean)
- Política de Assistência Financeira (Portuguese)
- ਵਿੱਤੀ ਸਹਾਇਤਾ ਨੀਤੀ (Punjabi)
- Политика финансовой помощи (Russian)
- 经济救助政策 (Simplified Chinese)
- Política de Asistencia Financiera (Spanish)
- 經濟救助政策 (Traditional Chinese)
- Chính sách Hỗ trợ Tài chính (Vietnamese)
- Financial Assistance Policy Plain Language Summary (English)
- ملخص بلغة مبسطة لسياسة المساعدة المالية (Arabic)
- Ֆինանսական աջակցության քաղաքականության ամփոփագիր (Armenian)
- Résumé en langage simple de la politique d’aide financière (French)
- Περίληψη απλής γλώσσας πολιτικής χρηματοοικονομικής βοήθειας (Greek)
- નાણાકીય સહાય નીતિ સાદી ભાષા સારાંશ (Gujarati)
- Rezime nan langaj klè Politik Èd Finansyè (Haitian Creole)
- आर्थिक सहायता नीति सरल भाषा सारांश (Hindi)
- Riepilogo semplificato della policy di assistenza finanziaria (Italian)
- សេចក្តីសង្ខេបភាសាសាមញ្ញពីគោលនយោបាយជំនួយផ្នែកហិរញ្ញវត្ថុ (Khmer)
- 금융 지원정책 일반언어 요약 (Korean)
- Resumo da Linguagem Simples da Política de Assistência Financeira (Portuguese)
- ਵਿੱਤੀ ਸਹਾਇਤਾ ਨੀਤੀ ਦਾ ਸਾਧਾਰਣ ਭਾਸ਼ਾ ਵਿੱਚ ਸਾਰ (Punjabi)
- Краткий обзор политики финансовой помощи (Russian)
- 经济救助政策简要语言概述 (Simplified Chinese)
- Resumen de Lenguaje Sencillo de la Política de Asistencia Financiera (Spanish)
- 經濟救助政策簡要語言概述 (Traditional Chinese)
- Chính sách Hỗ trợ Tài chính Tóm tắt ngôn ngữ đơn giản (Vietnamese)
- Financial Assistance Policy Application (English)
- طلب المساعدة المالية (Arabic)
- Դիմում Ֆինանսական օգնություն ստանալու համար (Armenian)
- Demande d’aide financière (French)
- Αίτηση για οικονομική βοήθεια (Greek)
- નાણાકીય સહાય માટે અરજી (Gujarati)
- Aplikasyon pou èd finansyè (Haitian Creole)
- आर्थिक सहायता के लिए आवेदन (Hindi)
- Richiesta per l’Assistenza Finanziaria (Italian)
- ពាក្យស្នើសុំជំនួយផ្នែកហិរញ្ញវត្ថុ (Khmer)
- 재정 지원신청서 (Korean)
- Pedido de Assistência Financeira (Portuguese)
- ਵਿੱਤੀ ਸਹਾਇਤਾ ਲਈ ਅਰਜ਼ੀ (Punjabi)
- Заявление на оказание финансовой помощи (Russian)
- 经济救助申请表 (Simplified Chinese)
- Aplicación de Asistencia Financiera (Spanish)
- 經濟救助申請表 (Traditional Chinese)
- Đơn xin Hỗ trợ Tài chính (Vietnamese)
- Medical Hardship Application (English)
- طلب المشقة الطبية (Arabic)
- Դիմում Medical Hardship-ում ֆինանսական օգնություն ստանալու համար (Armenian)
- Demande en cas de difficulté médicale (French)
- Εφαρμογή ιατρικής δυσκολίας (Greek)
- તબીબી મુશ્કેલી કાર્યક્રમ (Gujarati)
- Aplikasyon Difikilte Medikal (Haitian Creole)
- चिकित्सीय कठिनाई के लिए आवेदन (Hindi)
- Richiesta per Medical Hardship (Italian)
- ពាក្យស្នើសុំភាពលំបាកក្នុងការទូទាត់សេវាវេជ្ជសាស្ត្រ (Khmer)
- 의료적 곤란에 대한 지원신청서 (Korean)
- Aplicação de Dificuldade Médica (Portuguese)
- ਮੈਡੀਕਲ ਤੰਗੀ ਐਪਲੀਕੇਸ਼ਨ (Punjabi)
- Заявление на участие в программе Medical Hardship (Russian)
- 医疗困境申请表 (Simplified Chinese)
- Aplicación de Dificultades Financieras (Spanish)
- 醫療困境申請表 (Traditional Chinese)
- Đơn xin trợ cấp Khó khăn Y tế (Vietnamese)