Requesting Your Personal Medical Records
We allow patients to easily request and obtain medical records.
Contact Lahey Hospital & Medical Center
Lahey Hospital and Medical Center Contact Information
We welcome your questions and feedback about Lahey Hospital & Medical Center. Please use our contact form to reach us. If you have a medical emergency, please call 911 immediately.
Main Address
Lahey Hospital & Medical Center
41 Mall Road
Burlington, MA 01805
Lahey Medical Center, Peabody
One Essex Center Drive
Peabody, MA 01960
Main Phone Numbers
Appointment Office: 781-744-8000 (local) or 800-524-3955
General inquiries and other calls: 781-744-5100 (Burlington) Hearing Impaired (TTD/TTY) 781-744-8797 or 978-538-4000 (Peabody)
MyBILH Chart Support: 877-270-0370
Contacting Us via Email
We welcome emailed questions and inquiries, and do our best to respond to all emails within one business day of receipt. If you have a question about your prescription refill or medical status, please direct those to your Lahey health care provider.
Other Helpful Phone Numbers
| Contact | Phone Number |
|---|---|
| Admissions | 781-744-8231 |
| Alumni Office | 781-744-8764 |
| Appointment Office | 781-744-8000 |
| Customer Relationship Management | 781-744-8556 |
| Financial Counseling | 781-744-8815 |
| Human Resources | 781-744-8750 |
| Information Desk (including connection to patients’ rooms) | 781-744-2408 |
| Interpreter Services | 781-744-5404 |
| Medical Education | 781-744-8737 |
| Medical Records | 781-744-8041 |
| Outpatient Pharmacy | 781-744-8658 |
| Billing/Patient Accounts | 781-744-5800 |
| Prescription Line (Pharmacy) | 781-744-8657 |
| Philanthropy | 781-744-3333 |
| Physician Referral (for physicians and their staff only) | 781-744-2835 |
| Physician Referral Management (for patients only) | 781-744-5604 |
Act Fast, Call 911
Call 911 or go to the nearest emergency room if you have a life-threatening illness or injury.
General Inquiries
For questions about patient relations, billing, medical records, or philanthropy, please fill out our online form and a member of our team will be in touch.
Additional information and support for financial assistance, media inquiries, patient portal access, and appointment requests can be found elsewhere on this page.
