Protecting and Serving You

The security team at Lahey Hospital & Medical Center is dedicated to keeping all patients, visitors and staff safe. Our team complies with all federal, state and city codes and regulations and follows best practices for routine events and crisis situations.

We have a state-of-the-art, closed-circuit TV and radio-controlled security system and do regular monitoring and surveillance. You can find our security staff members in key areas throughout the hospital, including all entry and exit locations. Security staff is available to help upon request. Members of the security team have the training to respond quickly to all calls for assistance and can provide rapid response to local police and fire departments when necessary.

Visitor Assistance

Our security team at Lahey can also help visitors with the following:

  • Escort service: We are available at all hours to escort you to your car.
  • Flat tires: We can inflate tires using a portable air supply only at our Burlington location. We cannot change flat tires.
  • Jump-starts: We can perform jump starts to get your car started again.
  • Lockouts: We can help you if you lock your keys in your car. We can also call a local automotive locksmith.
  • Lost and found: We maintain a record book for properties that are lost or found. Contact the security office as soon as possible following a missing item or theft of an item belonging to a visitor or patient.
  • Other assistance: We can provide information and assist in getting additional help from outside agencies, such as AAA or local gas stations and repair shops. We can also help patients or visitors in obtaining the cab or taxi service late at night.

Contact Us

Lahey Hospital & Medical Center, Burlington

Lahey Hospital & Medical Center, Burlington
41 Mall Road
Burlington, MA 01805

Our security offices are located just off the main lobby.

Phone: 781-744-8240

Lahey Medical Center, Peabody

Lahey Medical Center, Peabody
One Essex Center Drive
Peabody, MA 01960

Our security offices are located next to the Emergency Room.

Phone: 978-538-4630