Hospital at Home Offers a Smooth Recovery
Ralph Miller describes his experiences with Hospital at Home, which allowed him to quickly recover while receiving medical care in the comfort of his own home.
Hospital at Home
Appointments
Expert Care in the Comfort of Your Own Home
Lahey Hospital & Medical Center’s Hospital at Home program gives you access to the same high-quality medical care you would receive in the hospital — in the comfort of your own home. Your care team is made up of doctors, nurses and other clinical experts who are committed to helping you get better. We safely transport you from the hospital and into your home. Through both technology and frequent in-home visits, you will receive high-quality medical care at all times.
Your Hospital at Home Care Plan Involves
- 24 hours-a-day, 7 days-a-week access to your care team
- A combination of in-person visits from a variety of care providers and telehealth visits with easy-to-use technology
- Easy-to-use equipment to check your vital signs
- Lab tests, IV therapies and mobile imaging like (X-rays and ultrasound) performed right in your home
- Educational materials to help you understand your care plan
- Consultations with specialists when needed to make sure you’re getting the best care possible
- Option for personalized meals delivered to your home
Benefits of Hospital at Home
- A care plan that is personalized to you
- Short-term, in-person care in the safety and comfort of your own home
- Video visits with your care team
- Collaboration with your primary care physician and/or specialists
- High rate of patient satisfaction
Patient Testimonials
Meet the Team
Frequently Asked Questions
Further information to help you make the best decision about your healthcare.
What is the difference between receiving hospital-level care at home or in a traditional hospital setting?
The Hospital at Home care team’s goal is to provide hospital-level care in the comfort of your home. Our services include many things you would find in a hospital: lab tests, IV therapies, and mobile imaging like (X-rays and ultrasounds). We also deliver medical equipment like shower chairs, grab bars, oxygen and hospital beds if you need it.
What is the cost of the program?
Hospital at Home is covered by many insurance plans. We will work with you to assess your individual plan to see if our program is covered.
Will Hospital at Home work with my primary care physician?
Yes, we will work closely with your primary care physician upon admission and after discharge to ensure that your care is understood.
Who is my care team?
Your care team will include doctors, nurse practitioners, nurses, physician assistants and other health care professionals. The team may also include physical and occupational therapists as your needs require.
If I decide to participate in the Hospital at Home program, what happens next?
Our care team will admit you to the program and work with your hospital medicine teams or hospital emergency department to ensure seamless, coordinated care for you.
What technology will be set up in my home?
We will provide you with:
- A computer tablet for video visits between you and your care team
- A telephone that connects directly to your care team
- An emergency response bracelet to wear around your wrist
- Equipment to monitor your vital signs
- A backup power supply in case you lose power
I am not very comfortable with technology. Should I sign up for this program?
Our staff will provide education and training to patients who enroll in the Hospital at Home program. Our staff will take the time to show you and your loved ones how to use the computer tablet, phone, emergency response bracelet and more until you are familiar and comfortable with the technology. We will also provide you with a technology guide as a reference tool.
Can I go out (leave my home) while I’m in the Hospital at Home program?
We do our best to mimic in-person hospital conditions. Just as if you were in the hospital, we ask that you stay home throughout your care. Your care team will take your diagnosis and circumstances into account should you need to leave your home at any time.
What if I don’t like the program?
We want to make sure you’re receiving the most comfortable, convenient care possible. At any time during your care, you may discuss your care and alternative care options. Our doctors will then help transition you to a different level of care that meets your needs.
What happens after I am discharged from the program?
Once you are discharged from the program, your care team will work with the rest of your healthcare team to ensure you receive the next level of appropriate care. We will remove our technology, including computer tablet, telephone, vitals sign monitoring equipment and backup power supply, from your home.
