In Sickness…
If you have an Emergency, dial 911
If you need immediate care for an illness or injury, call 781-744-7000 and ask to speak to your primary care physician's office. The triage nurse who is part of your health care team may set up a same-day appointment with your doctor or, if he or she is not available, your team's nurse practitioner, physician assistant or resident physician. The nurse may also discuss your condition with a doctor and then call you with further instructions.
For medical advice or care after office hours, contact the GIM on-call physician at 781-744-7000. You may be referred to the Urgent Care Center (4 East), which sees patients on a first-come, first-served basis. The Center is open Monday through Friday from 5 pm to 7:45 pm, Saturday from 8 am to 4 pm, and Sunday from 8 am to 12 noon. For continuity of care, we request that you contact your physician's office before coming to the Urgent Care Center.
For a prescription renewal or a specialty care referral, also call 781-744-7000.
To request an appointment online click here.
In Health…
If you need to schedule a routine periodic examination or a follow-up visit, call 781-744-7000 and ask to speak to your primary care physician's office. A medical secretary will arrange a time for you. To promote continuity of care, these appointments are made whenever possible with your PCP or another member of your health care team.
Appointments for physical exams and return visits are available 8 am to 5 pm Monday through Friday, and evenings, 5:30 to 8:30 pm, Monday through Thursday.
Appointments/ Prescriptions |
When to Call |
Phone Number |
Routine care (periodic exams, follow-up appointments) |
Monday through Friday, 8 am - 5 pm |
781-744-7000 Ask for your doctor's office. |
| Same-day appointments for illness or injury |
Monday through Friday, 8 am - 5 pm |
781-744-7000 Ask for your doctor's office. |
| After office hours |
Evenings, weekends, holidays |
781-744-7000 Ask for the GIM on-call doctor. |
| Specialty referral requests |
Monday through Friday, 8 am - 5 pm |
781-744-7000 Ask for your doctor's office. |
| Prescriptions renewals |
Monday through Friday, 8 am - 5 pm |
781-744-7000 Ask for the prescription renewal coordinator. |